Shipping policy
Logistics Policy
I. Delivery Time of In-stock Goods
When you purchase in-stock goods, we will arrange for the delivery as soon as possible. Under normal circumstances, your package will be shipped within 1 - 3 working days after you place the order. After the shipment, we will provide you with the logistics tracking number, and you can check the transportation progress of the package through the official website of the corresponding logistics express company.
II. Delivery Time Limit of Special Goods
For some special goods (such as gun-shaped products of the HIG-M4 series), due to the restrictions of Chinese laws and regulations, the delivery time limit may be relatively long, approximately about two weeks. We are fully aware that this may bring you some inconvenience, but please rest assured that we will do our best to speed up the delivery process and update your order status in a timely manner. Thank you very much for your understanding and patience.
III. Calculation of Logistics Fees
Our logistics fees are determined based on comprehensive factors such as the weight of the package, the receiving address and the type of goods. If you want to know the specific freight amount required for your order, you can add the goods to the shopping cart. On the checkout page, the system will automatically calculate and display the estimated freight cost.
IV. Delivery Arrangements for Pre-ordered Goods
For pre-ordered goods, the delivery time will depend on the production progress of the goods. You can view the estimated specific delivery time information on the product details page or consult by contacting our customer service email (higvr_service@163.com). We will closely monitor the production situation of the goods and notify you as soon as the goods are shipped so that you can be ready to receive the goods
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