5.1 Connection, icon and game issues

Open manual directory
  1. SteamVR User Manual
  2. 5.1 Connection, icon and game issues

5.1 Connection, icon and game issues

Check connections, SteamVR, glove calibration, game presets and recoil by symptom. If it still cannot be restored, submit the complete environment information.

The connection or icon does not light up

Replug both receivers and try other USB ports; remove the metal shield, restart HigCalibreNG, and confirm the connection, glove, and SteamVR icon status.

SteamVR icon does not light up

Confirm that SteamVR is started and 01daemon is enabled in the management add-on.

SteamVR management add-on interface
Confirm that 01daemon is enabled.

The receiver or glove remains undetected

After ending HigThingsCxxNgExecutable.exe, restart the program from the HigCalibreNG installation directory and observe the logs.

Open the location of the HigCalibreNG file
Enter the installation directory from the desktop shortcut.
Find the 01daemon folder
Go to the 01daemon folder.
Find the HigThings directory
Enter the HigThings related directory.
Find HigThingsCxxNgExecutable
Run HigThingsCxxNgExecutable.exe.
HigThings command prompt window
Wait for the program to detect the receiver and glove.

Input is still abnormal after glove calibration

Check the TMR/N52 position, N52 arrow direction and glove tightness, and then recalibrate. The bend of the index finger corresponds to the trigger, and the bending of the middle finger, ring finger and little finger corresponds to the grip.

HIG-M4 six-step calibration check
Follow the six-step check to resolve joystick or grip input abnormalities.

Can't find corresponding game preset

Confirm that HigCalibreNG matches the current headset and streaming method; if there is no corresponding preset, select Other and adjust the gun position in a safe area.

HigCalibreNG Other Default
Select Other when there is no corresponding game preset.

Unable to use when entering the game

If the M4 connection is normal, single trigger and continuous trigger are available, but cannot be used when entering the game, first exit the game and HigCalibreNG, reconnect and select the corresponding preset or Other.

Menu key behavior is not as expected

When the fingers of the left hand are bent, press the menu key to take a screenshot; when the palm of the left hand is straightened, press the menu key to open the SteamVR menu. Check gesture and glove calibration first.

Recoil is out of sync or too strong

Reduce vibration intensity and test with a single trigger; if out of sync, adjust delay from about 100ms while checking receiver signal.

Contact support

Submit Windows, HigCalibreNG, SteamVR, headset and streaming method, game name, preset, icon status, reproduction steps and desensitized screenshots toservice@higvr.com。