4.2 Delivery records, versions and support information

  1. Business User Manual
  2. 4.2 Delivery records, versions and support information

4.2 Delivery records, versions and support information

Delivery records are used for subsequent problem reproduction and version rollback.

suggested record

  • Project name, site, quantity of equipment and person in charge.
  • HigCalibreNG package name, installation path, installation date.
  • SteamVR version, headset, streaming method, game name and presets.
  • Receiver location, USB port, typical play distance and presence of metal obstructions.

Support boundaries

  • Problems with version and environment are not recorded and may not be reproducible.
  • Do not modify the appearance, disassemble the battery, or display or use the product in non-compliant venues.