06.01 Care, Storage, and Contacting Support
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6.1 Care, Storage, and Support
Care consists primarily of low-risk inspection and proper storage. This manual does not provide procedures for cleaning, disassembly, unapproved software or firmware operations, or self-repair.
After use
- End VMC output and the current session in the VTuber receiver and HiggloveNg.
- Check the gloves, data boxes, cables, TMR/N52 modules, receivers, and clips for damage, moisture, or foreign objects.
- Arrange the gloves and cables gently. Avoid folding, compression, impacts, and sharp objects.
- Store away from water, fire, high temperatures, and strong magnetic fields. Do not place heavy objects on the gloves.
Before using again
- Confirm that the product is dry and has no damage, exposed wires, unusual odor, or abnormal heat.
- Complete gesture calibration again after changing users, changing the TMR/N52 position, or removing and reinstalling it.
Stop use immediately if
Stop use immediately if you notice abnormal heat, an unusual odor, swelling, damage, moisture, exposed wires, or skin discomfort. Do not clean, disassemble, modify, or repair the product yourself.
Contact support
Contact service@higvr.com. First describe the issue. Support staff will request the software version, interface screenshots, indicator-light photos, or other necessary information based on the situation.